StumpVision
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Frequently Asked Questions

Honest answers to the most common questions about StumpVision Interactive.

General
What is StumpVision Interactive?
StumpVision Interactive is a cricket management platform designed for local players, teams, and league organizers. It helps you create and manage private cricket matches, organize leagues, track player statistics, and build your cricket community — all in one place.
Who is StumpVision for?
StumpVision is for anyone involved in local cricket — individual players, neighbourhood teams, league organizers, cricket academies, housing societies, and corporate cricket groups. If you play or organize cricket, StumpVision is for you.
Is StumpVision available across India?
Yes. StumpVision is a pan-India platform. Whether you're in Bengaluru, Delhi, Mumbai, Kolkata, or any other city, you can use StumpVision to manage your cricket activities.
Account & Registration
Is StumpVision really free to use?
Yes. The free plan is genuinely free with no time limit. You can create matches, add players, and track basic statistics at no cost. Premium features require a paid plan.
Do I need a credit card to sign up?
No. You do not need a credit card to register or use the free plan. Simply create an account with your name and username and start using the platform immediately.
How do I reset my password?
You can reset your password using the secret recovery code you created during registration. Go to the password reset page, enter your username and recovery code, and set a new password.
What is the secret recovery code?
The secret recovery code is a unique code you create during registration. It's used to verify your identity when resetting your password. Keep it safe — it's the only way to recover your account if you forget your password.
Features & Usage
Can I organize a full cricket league?
Yes. With the Premium or Organizer plan, you can create and manage complete cricket leagues including fixtures, standings, points tables, and results.
How many matches can I create on the free plan?
The free plan allows you to create up to 5 matches. For unlimited matches, you can upgrade to the Premium or Organizer plan.
Can I track player statistics?
Yes. StumpVision tracks detailed player statistics including runs scored, wickets taken, batting average, bowling economy, and complete match-by-match performance history.
Pricing & Billing
How do I upgrade to a paid plan?
To upgrade, simply send an email to support@playstumpvision.com with your username and the plan you are interested in. Our support team will contact you directly and help you complete the process.
Can I cancel my subscription?
Yes. You can cancel your subscription at any time by contacting our support team. Your account will revert to the free plan with its included features.
Privacy & Security
Is my cricket data private?
Yes. All matches and leagues you create are private by default. Only you and the users you invite can access your private match and league data. We do not share your data with third parties.
How is my password stored?
All passwords are hashed using industry-standard encryption. Your password is never stored in plain text on our servers.
Support
How do I get help if I have a problem?
You can reach our support team at support@playstumpvision.com. We aim to respond to all queries within 24 to 48 hours. You can also use our contact form on the Contact page.

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